Why work at TP?

Why work at TP?

We face the future like it is already here.

Teleperformance’s Omnichannel Strategy meets today’s challenges: fast changing world, fierce competition, and demanding customers.

More than that, we anticipate what will come: the mobile Internet revolution first, and a whole new way of interacting with people next.

  • Our people add value to our client’s brand
    Teleperformance’s business strategy success is highly correlated to the satisfaction of our employees. Our unique focus on people, backed by our experienced and committed management team, ensures we meet our client’s requirements and their customer’s needs.
  • We understand customers
    Teleperformance’s award winning Customer Experience Lab (CX Lab) is an innovative research center that focuses on understanding and improving customer experience based on trends, expertise and best practices. It provides strategic insights that become powerful business tools through addressing how companies interact with their customers and how these customers really want to interact with them.
  • We treat our client’s business like own
    This is the way we do business: we ensure our teams have everything they need to focus on delivering an outstanding customer experience during each and every interaction. We consistently monitor our operations to guarantee we achieve the best results.
  • We design technology for people
    Teleperformance solutions are friendly and efficient, designed to facilitate people’s lives. Our focus on people drives all of our activities, so our technology is applied to improve human relations.
  • We provide a highly secure environment
    Our information security strategy ensures that we’ll always be ahead of the market in security practices. Teleperformance leads the industry with world-class, award-winning security measures in contact center information defense.